Archive for March, 2009

The Work Only Begins After Finding Gold

Monday, March 30th, 2009

Read an interesting piece in the Orange County Register about Olympic Gold Medal Swimmer Jason Lezak.  The article chronicles Lezak’s lack of endorsement opportunities after winning Olympic gold in Beijing.

Jason Lezak.  Waiting for Gold Outside The Pool.

Jason Lezak. Waiting for Business Gold.

This is a story we hear a lot.  And, it makes a good hook for news stories:  “Accomplished athlete attains sports success, only to find lack of success in sports business….What gives?!”

The “super-endorsers” are a rare breed:  Michael Jordan, LeBron James, Kobe Bryant, Tiger Woods, Peyton Manning, and Michael Phelps.  They succeed both on and off the field of play.  So, why do their almost-as-successful colleagues not ring the endorsement bell?  In the case of Lezak, why does he not have a fraction of what his poolmate Phelps earns?

Reaching the “tipping point” of endorsement glory is a complex formula.  Right place, right time.  The perfect accomplishment.  Massive public attention.  Endorsers in a financial position to spend money on athletes. Sometimes, it’s just plain luck.

At U/S Sports Advisors, we remind athletes  that “luck is where preparation meets opportunity.”  How did Jason Lezak prepare?  My first quick test is to look for Jason’s website.  Go to Google….type it in…. Got it!  A very nice website created as an endorsement sales piece.  If I were a corporate sponsorship manager and googled Lezak, I’d find this well-done website.  However….  There is nothing on the site to reference Lezak’s ability to engage his fans.  That’s the most important thing that Mr./Ms. Endorsement Manager is looking for.

No news for Jason in four months.

His photo gallery is “coming soon.”

And…Jason appeared on the Ellen DeGeneres Show last September?  Where’s the link?

Twitter or Facebook?  What are you doing today to prepare for London 2012?

Where is the schedule of appearances at schools, business meetings, and other organizations wanting to hear more about Lezak?

My wife and I watched Lezak’s race in awe during last Summer’s Olympics.  What an amazing comeback!  That race was so etched in people’s minds, he could become the poster child for comebacks.  Personal comebacks.  Corporate comebacks (hint….it’s a recession now….we NEED comeback stories). Community comebacks.  You get my drift.

Developing endorsement relationships doesn’t always flow immediately from great on-field performance.  Sometimes you need to prove to endorsers (1) you know what your story is, and (2) your ability to tell it.

I hope Lezak gets out and tells his story to anyone who will hear it.  It seems to be a good one.  If he works as hard out-0f-the-pool as in-the-pool, he’ll find the endorsements he seeks.

Posted by Ken Ungar.

Genuine Connections

Tuesday, March 24th, 2009

Years after his “final” retirement from pro sports, Michael Jordan is still connecting with fans…and serves as an object lesson in how fans react to athletes on an emotional level.

Crying?  "Not for me."

Crying? "Not for me."

Last weekend, I was reading in my home office when my wife came in and said, “I just saw Michael Jordan crying, as he watched his son’s team win the state championship.  That makes me like him even more.”

Hmmm.  Her comment reminded me of conversations we have often with athlete clients of U/S Sports Advisors.  Some people equate athlete brand strategy, marketing plans, and media training with “learning how to be fake.”  Nothing can be further from the truth.

Much of what an athlete should learn off-the-field involves skills in making genuine, credible connections with fans.  Whether we’re focused on public speaking skills, cause (charity) marketing, or blogging, pro athletes create an audience by connecting with fans on an emotional level.  It’s not enough to simply be genuine.  When you’re in the public limelight, you must learn the skills to authentically project your true character.

I’m not suggesting for a second that Jordan’s reaction to his son’s victory had anything to do with sports business.  On the contrary…it had everything to do with a father’s love for his son.  However, the emotional connection that many of us, including my wife, had to him that Saturday afternoon in March made us “like him even more.”

There’s a lot to be said about the “power of genuine.”

Posted by Ken Ungar.

Celebrity Endorsements: New Data Valuable

Thursday, March 19th, 2009

Brand Affinity Technologies (BAT), a service matching celebrities (including athletes) with advertisers, funded a study showing a linkage between endorsements and advertising “return on investment.”  In their study, the following positive impacts were noted:

- A 180 percent increase in unaided brand awareness, highlighting the ability of endorsement ads to fundamentally “register” with consumers;

- A 56 percent improvement in message association, where participants correctly absorbed the attributes of tested products and services;

- A 39 percent improvement in brand favorability, demonstrating how positive associations about an athlete to carry over to brands.

- A 27 percent increase in purchase intent, a measure that speaks to brand and behavior goals.

Attention all athletes and their marketing agents (epecially the ones fighting for media coverage)!  This is valuable new data supporting every athlete’s efforts to secure sponsorship and endorsement opportunities.

Posted by Ken Ungar.

Colts’ “Help a Hoosier” Good Concept, Incomplete Execution

Wednesday, March 18th, 2009

The Indianapolis Colts announced yesterday the launch of their new “Help a Hoosier” program.  The idea is a “pay-it-forward” concept.  Do something nice for someone, because you never know what circumstances they may be living with, and encourage them to pass along the good deed.

The Colts’ campaign includes a number of charitable components, including food bank contributions, a blood drive, discounted food sales, free autographs by cheerleaders and mascots, etc.  The campaign is complete with a three-minute public service announcement by several team execs as well as other general staff, talking about the effects of the recession, and how Hoosiers can lend a helping hand to one another.

The problem?

Not once, in the entire three-minutes of the PSA, or anywhere in the marketing materials announcing the initiative did I see one. single. Colts. player’s. face.

The Colts have multiple hometown heroes, including Peyton Manning, in their arsenal of marketing manpower.  Not one was used.

Whether the players were reluctant to participate or the marketing department failed to initiate their participation, as a sports marketer (and Colts fan), I am disappointed in the execution of this program.  Clearly, there’s a hole in this program.

It’s a great initiative, and has potential, but just think of what could have been…

While millions of sports fans are losing their jobs in this recession, there’s the unfortunate perception that pro athletes are sitting pretty with million dollar salaries, seemingly unaffected by the economic downturn.  This was their shot to show they care about their fans’ hardships — without taking a salary cut!

Why was this not tied to the players?  A breakdown in communications?  A corporate decision to bypass player involvement?  Player refusal to participate?

Whatever the case, it’s not too late.  Calling all Colts!  Peyton, Reggie, Dallas, Joe; get in there and get involved!  Your fans deserve to know that you care and this is your opportunity for a win-win.  Don’t let it pass you by.

Posted by Krissi Price

Who’s Jack Reid? It’s Hard to Find Out!

Sunday, March 15th, 2009

Check out an interesting story in the Boston Globe about a stand-out player in the National Lacrosse League.  A young player for the Boston Blazers, Jack Reid, not only plays in the new league, he sells lacrosse equipment to his fellow players.

Jack Reid, Boston Blazers

Jack Reid, Boston Blazers

A hard-working, talented guy in an emerging national sport.   And, lacrosse has the feeling of American football fifty years ago:

“Unlike most professional athletes who enjoy million-dollar contracts and endorsements, Reid and other National Lacrosse League players are a throwback to the days when playing sports was a part-time occupation that participants did for the love of the game – not the money. The typical NLL player earns between $12,000 and $20,000, but Reid said he feels privileged to be paid to play a sport that’s known as “fastest game on two feet.”"

So, being a sports marketer, I wanted to learn more about Jack Reid.  A few problems, though.

Jack doesn’t have a web site.  Strike one.

A Google search of Jack didn’t yield much, unless I added his team to the search. Strike two.

When I went to the Boston Blazers site, I found it to be well done.  But, nothing about Jack, other than his bio.  Strike three.

If I’m a fan, I’m movin’ on to checking the NCAA basketball scores on ESPN.com.

Hey Jack!  Where’s your website?  You’re a professional now and there’s no excuse not to have one.  $9.95 to GoDaddy to get the right URL.  A hundred bucks a year to maintain a minimal presence somewhere, with web tools my 9 year old can (and does) use.  Of course, an athlete’s website is just ONE way to communicate with fans.

Jack…We want to know about your brand….your story.  Sports fans love underdog stories from exciting sports.  The Boston Globe handed you a golden opportunity.  Now, how do you use it to springboard your career and sport?

Well….off the to the SEC Championship game on CBS.

Posted by Ken Ungar