Archive for August, 2009

In Brands We Trust

Saturday, August 22nd, 2009

I have a lot of respect for Brett Favre.  Indisputable football talent.  Well-spoken off the field.  A great brand to endorse a product…right?

I’ve been fairly confident in the staying power of Favre’s brand appeal despite his on-again off-again retirement, until my favorite sports fan focus group chimed in last night.

Welcome to Minnesota, Brett.

Welcome to Minnesota, Brett.

My two sons, ages 11 and 9, occasionally provide me with a micro-litmus test of fan appeal. And so, at last night’s dinner table, when my eldest said, “After this Minnesota thing, I’ll never believe Favre again.  I can’t trust him when he says he’ll retire.”, it surprised me.

Has Favre lost the young male demographic, ages 5-12?

Without making too much out of an 11 year old’s comments, let’s just pause for a moment to reflect.

Brands are about behavior.  Consumers evaluate brands by actions, not words.

Endorsing companies seek authentic spokespersons to speak truth about their brands.  It’s about creating a credible connection between an endorsing athlete and a product.

And, brand ambassadors must be believable to consumers….like my son.

Authenticity, truth, and sincerity are behaviors.  While I’m sure Favre is a sincere, honest guy in his private life, he’s created some brand dissonance in public over how he’s handled the twilight of his career.

Will it hurt him long-term?  Maybe my sports fan focus group has it right.

Posted by Ken Ungar